Help and Support
Ask Questions. Need more answers?
We have several options to assist you with finding the help you need
Contact our Solarislive support team for additional help to get your event online in no time.
Reach us by phone
Monday – Friday, 8:00 AM – 5:00 PM EST
For quicker assistance please log into your Solarislive account
Average response time – 2 business hours.
Please Note: When supplying information include as much detail as possible so we can provide a comprehensive answer.
We will do our best to answer your question within 24 hours.
Tickets and Knowledgebase
Our knowledgebase provides many answers at your fingertips
By using our ticket system
our support team can provide you with a quicker response time,
and track communications for quality resolutions.
Passionate about your festival
but tired of the administration
Ready to give it a try with a free account?
No credit card required.
The free version includes 10 entries and 10 accounts.