Our Privacy Policy

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Solarislive Privacy Policy

This privacy policy has been created to demonstrate our commitment to the confidentiality of user data. Solarislive, Inc. (“SOLARISLIVE”) will protect the information you share with us and will never use your information to spam you and will never sell it to a third party. SOLARISLIVE takes this responsibility very seriously – We believe your business is no one else’s. Your privacy is important to you and to us. To protect your privacy, SOLARISLIVE follows different principles in accordance with world-wide practices for customer privacy and data protection.

Your Data

SOLARISLIVE respects the privacy of all of our account holders and the data collected from the forms and is committed to maintaining your privacy and security. Although SOLARISLIVE is committed to maintaining your privacy and security and may own the data storage, databases and the service, you will retain all rights to your data. SOLARISLIVE will not utilize your data in our databases to market to, advertise to, or contact your clients for any reason.


SOLARISLIVE consistently takes important steps to ensuring the security of the data on our servers and uses state-of-the-art security measures to protect your information from unauthorized users. Personal, identifiable financial information collected from you is always secured by the Secure Sockets Layer (SSL). Additionally, all personal credit card and payment information are not stored within SOLARISLIVE systems. When you place orders or access your personal account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

IMPORTANT: You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

Account Information

Personal information is collected only when users and visitors voluntarily register at SOLARISLIVE to purchase items, receive requested information, or for other special offers or promotional opportunities. SOLARISLIVE’s policy is to treat all personal information confidentially. SOLARISLIVE will never sell your personal information or share it unnecessarily. If you are registered with SOLARISLIVE and you no longer wish to receive correspondence from us, or you need to correct/update any information provided to us, please let us know by using our contact form.

Traffic Logs SOLARISLIVE will gather certain information automatically and store it in log files for statistical purposes. The log files contain information collected by web servers, such as client IP addresses, browser type, ISP – internet service provider, operating systems, etc. This information which does not identify individual users and is only used internally to analyze trends, to gather demographic information about its user base to aid in improving, maintaining and administering the SOLARISLIVE website. This information is not linked to any personal identifiable information. Compliance with Children’s Online Privacy Protection Act Persons under 14 are not eligible to enter into any promotions or service agreements offered on the solarislive website. Solarislive does not under any circumstance intentionally collect personal information from any person under the age of 14. Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.


If for some reason you believe SOLARISLIVE has not adhered to these principles, please notify us by e-mail at privacy@SOLARISLIVE, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

Use of Cookies

To provide customizable and personalized services, SOLARISLIVE uses cookies to recognize our users and allow them to access their accounts. If your browser is set to reject cookies, your services will likely be interrupted. The cookies we use are not permanent.

Contact Information

The Customer’s name, address and other contact information (collectively the “Contact Information”) will not be disclosed to anyone except the Customer, a company employed by Solarislive to perform functions on its behalf, agents used by Solarislive to evaluate Customer’s credit worthiness, or collection agents retained by Solarislive, unless Solarislive receives Customer’s consent in writing. Any disclosure of Customer’s Contact Information outside Solarislive that is made without Customer’s written consent will be made on a confidential basis with the information only to be used for the purpose for which it was disclosed.

Solarislive reserves the right to disclose Customer’s Contact Information if Solarislive engages in a merger, sale or other corporate transaction, as long as the party to whom the information is disclosed agrees to keep the information confidential. Solarislive reserves the right to disclose Customer’s Contact Information if Solarislive believes in good faith that it is required to do so by law, court order or other legal proccess.

Solarislive reserves the right to contact anyone who has signed up for Solarislive products and services to provide sales and customer service assitance to the customer.

Changes to this Policy

SOLARISLIVE may periodically update this policy to accommodate changes in our services and systems. You will be notified of any significant changes in how we handle or treat personal information by either posting a highly visible notice on the website and/or by sending a notice to the email address specified in your account. It is the visitor’s responsibility to review our policy.

The Effective Date of the Policy version will be identified at the bottom of the page.

Contact Us

Email: Please fill out our contact form

Mailing Address:
5063 North Service Road, Suite100
Burlington, Ontario, L7L 5H6

Terms of Service

Your use of the SOLARISLIVE services is governed by our Terms and Conditions, which contains disclaimers, limitations of liability of the Ontario law and jurisdiction.

Effective Date: March, 2014