Ask Questions. Need more answers?

We are approachable and we understand
that every situation is unique!

Contact our Solarislive support team for additional help to get your event online in no time.

Reach us by phone


Monday – Friday, 8:00 AM – 5:00 PM EST

For quicker assistance please log into your Solarislive account
before calling.



Average response time – 4 business hours.

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Please Note: When supplying information include as much detail as possible so we can provide a comprehensive answer.

We will do our best to answer your question within 24 hours.

Help Desk

Tickets and Knowledgebase

Our knowledgebase provides many answers at  your fingertips

By using our ticket system

our support team can provide you with a quicker response time,

and track communications for quality resolutions.




Passionate about your festival
but tired of the administration
and paperwork?

Ready to give it a try with a free account?

No credit card required.

The free version includes 10 entries and 10 accounts.

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